To discuss new potential partnerships, please click here to fill out CTRE partnership contact form.
02
Will I Be Competing Against CTRE Direct Salespeople?
No. The CTRE sales managers are incented to help you be successful. Any deals you win in their territory count towards their sales quota. We do not sell directly to end-users unless there are no CTRE partners in that market. And if our website receives some end-user inquiries, we normally send them over to our local partners, for FREE.
03
How Long Is the Partnership Agreement?
The length of the agreement depends on the sales level. For example, channel partnership typically lasts for one year and renews automatically as long as the sales goal is achieved by your side.
04
Is There a Cost to Become a Heat Pump Partner?
You need to purchase a number of heat pump units to become our official OEM/ODM partners or CTRE resellers. For example, OEM/ODM partners are required to buy at least 10 customized units.
05
Can I Apply to Become Your Heat Pump Partner?
Yes, we are currently looking for more OEM/ODM partners and CTRE resellers across the globe, who can distribute heat pump products in their local markets.
06
How Do I Participate in the Heat Pump Partner Program?
Once you contact us, we will get in touch with you to explain our products, company and service to see if it aligns with your business goals. Assuming it does, we will execute a partnership agreement and provide support with training, marketing materials, sales, implementation, and on-going customer support.
Heat Pump Troubleshooting FAQs
01
What Should I Do If My Heat Pump's Heating Capacity Is Too Low?
Possible Reason:
1.Refrigerant is not enough;
2. Water system insulating is not good;
3. Air heat exchanger is dirty;
4. Water heat exchanger scaled.
Solution:
1. Check leakage and repair and refill gas;
2. Improve the insulation;
3. Clean air heat exchanger;
4. Clean water heat exchanger.
02
How Do I Troubleshoot the Fan Motor?
Possible Reason:
1. Fan blade fixing screw is loose;
2. Fan motor damaged;
3. Fan motor capacitance damaged.
Solution:
1. Tight the screw;
2. Change fan motor;
3. Change the capacitance.
03
Is There a Solution to a Noisy Compressor?
Possible Reason:
1.Expansion valve damaged lead to liquid entering compressor;
2. The internal parts of compressor damaged;
3. Compressor lack of oil.
Solution:
1. Change expansion valve;
2. Change compressor;
3. Compensate oil for compressor.
04
How Can I Fix a Compressor When It Stops Working?
Possible Reason:
1. Power supply has error;
2. Cable connecting is loose;
3. Compressor is overheating.
Solution:
1. Check reason and solve;
2. Check loose and repair;
3. Check reason and repair.
05
How Can I Deal with a Compressor Running but Not Heating?
Possible Reason:
1. There is no refrigerant at all;
2. Compressor damaged.
Solution:
1. Check leakage and repair.
2. Change compressor.
06
What Should I Do if the Heat Pump Doesn't Run?
Possible Reason:
1. Power supply cable is loose;
2. The fuse of power supply is fused.
Solution:
1. Cut off the power supply to check and repair.
2. Change the fuse.
